Service Assistant III - Food & Nutrition - Wilmington Hospital

Job Requisition #: JR65636

End Date: 6/10/2023

Location: Wilmington, Delaware

Position Type: Food & Nutrition

Shift: Day Shift, Rotation Day/Evening

Apply Now

Are you service oriented and interested in working for an organization passionate about love and excellence?

We are seeking a part-time Service Assistant III who is responsible for the food service operation in the patient care areas. Serves therapeutically correct trays to patients, processes diet orders, collects patient menu selections, adjusts patient menus in accordance with patient's diet order and the diet reference manual, processes menu for tray line and demonstrates outstanding customer service.

Business hours are: 5:30am to 7:30pm, hostess shifts are 10-hour shifts. Other shifts may vary. Primary shifts are typically 7:30am to 6:00pm or 8:00am to 6:30pm. Weekend and Holiday Rotations.

When you become an employee at ChristianaCare, you are joining a healthcare organization that was named Forbes 5th Best Health System to Work for in the U.S. for 2021!

Guided by our values of excellence and love, ChristianaCare offers:

Also, our Caregivers enjoy incredible Work/Life benefits including annual membership to, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors, hotels, rental cars, theme parks, shows, sporting events, movie tickers and much more!

Education and experience requirements:

  • High school graduation or its equivalent
  • Six months food service experience preferred
  • ServSafe certificate preferred
  • An equivalent combination of education and experience may be substituted.

Knowledge, skill, and ability requirements:

Knowledge of modified diets, calorie counts, and fluid restrictions

Knowledge of departmental policies and procedures

Ability to read and interpret diet order and menu selection

Ability to perform fundamental arithmetic computations

Ability to communicate effectively verbally and in writing

Ability to exercise judgment and tact

Skill in interpersonal relations and customer satisfaction

Ability to demonstrate outstanding customer services and service recovery techniques

Ability to use the computer to obtain messages and meal/nourishment reports

Ability to use, and carry, iPad to collect patient menus

Ability to perform math calculations

Ability to communicate verbally and in writing.

Knowledge of departmental policies and procedures.

Physical demands:

Must pass physical examination: drug-free; able to hear, see, speak, and ambulate. Ability to stand, walk, bend, lift, push, pull, carry, reach, handle, balance, and stoop as per Physical Demands Checklist. Pushing and pulling meal carts. Stooping, bending, and stretching when serving/retrieving meal trays and maintaining pantry area.

Working conditions:

Pantry area, nursing stations and patient care areas. Subject to exposure to infectious diseases and occasional equipment hazards. Exposure to chemicals and cleaning supplies.

Who We Are

Delivering health, not just health care is our promise to our community. Be a part of an organization that makes a difference in a BIG way by impacting the lives of each other and the communities we serve.

From the clinical providers to the logistical support, everyone is delivering a semblance of care in our community through their role. As an organization that puts patients first, anchoring ourselves in Love and Excellence, this delivery of care and commitment of being excellent today and even better tomorrow make us all caregivers here at ChristianaCare.

EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

Delaware Photo
Our Region

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?

We Serve Together

For the Love of Health

Apply Now