Service Assistant II - Food & Nutrition - Part-Time - Wilmington Hospital

Job Requisition #: JR67324

End Date: 6/10/2023

Location: Wilmington, Delaware

Position Type: Food & Nutrition, Support Services/Maintenance

Shift: Day Shift, Rotation Day/Evening/Morning

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Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare!

ChristianaCare, with Hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of "America's Best Hospitals" by U.S. News & World Report, we have an excess of 1,100 beds between our hospitals and are committed to providing the best patient care in the region. We are proud to that Christiana Hospital, Wilmington Hospital, our Ambulatory Services, and HomeHealth have all received ANCC Magnet Recognition®.

Primary Function:

ChristianaCare is looking for a part-time Service Assistant II to prepare, assemble, and serve accurate patient and cafeteria meals in a sanitary workplace.

This position has varied shifts between the business hours of 5:30am-7:30pm including weekends and holidays. Schedule will most often be 11:00am-7:30pm or 3:45pm-7:30pm.

Christianacare Offers:

  • Collaborative and team focused environment
  • Full Medical, Dental, Vision, Life Insurance, etc.
  • 403(b)
  • Generous paid time off
  • Incredible Work/Life benefits including annual membership to, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!


Demonstrates knowledge of production techniques; reads and prepares foods according to par levels and production tally's, demonstrates compliance to recipes, portion control, requisition and inventory system, appropriately documents leftovers,

Demonstrates knowledge of operation and care of food service equipment including knives, food slicers, vegetable cutters, grills, kettles, and steam tables.

Demonstrates ability to assemble patient meals with a high degree of accuracy and speed in accordance with the menu, utilizing appropriate serving utensils and portion scales. Items are placed in the correct position on the meal tray. Able to rotate through all positions on the tray line.

Understands and demonstrates the ability to assemble trays for modified diets. Able to differentiate between regular, modified food, and liquids. Understands therapeutic requirements of diets.

Demonstrates appropriate infection prevention procedures; maintains proper food holding, serving and storage temperatures, prevents cross contamination, dates and labels food products, rotates stock, utilizes appropriate cutting boards, wears gloves and protective clothing as required.

Demonstrates knowledge of proper food receiving techniques; foods received at proper temperatures, foods stored at proper temperatures, First In, First Out method of storage and utilization followed. Demonstrates ability to identify quality problems and expiration dates.

Demonstrates a patient/customer "comes first" attitude. Greets patients, visitors, customers, and co-workers with a smile and pleasant manner. Demonstrates quality customer service. Practices service recovery.

Demonstrates understanding and executes CCHS Core Values (Excellence and Love) and Behaviors in each task. Interacts with patients, families, co-workers, management, physicians, and other department staff in a compassionate manner, demonstrating empathy, sensitivity, patience, and mutual respect.

Performs assigned work safely, adhering to established departmental safety rules and practices. Reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.

Performs other related duties as directed.


High school graduate or equivalent

Two years food service experience preferred.


Knowledge of portion control techniques.

Knowledge of common weights and measures related to food preparation and purchasing.

Ability to read menu selections, production sheets, and recipes.

Ability to distinguish color perception in response to identification of color coded labels and quality control of food items.

Ability to perform math calculations

Ability to communicate verbally and in writing.

Knowledge of departmental policies and procedures.


Exposure to dangerous pieces of equipment. Subject to extreme temperature changes, hot wells, and refrigerator and freezer temperatures. Exposure to chemicals and cleaning supplies.

EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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Our Region

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?

We Serve Together

For the Love of Health

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