Service Assistant IV - Materials

Job Requisition #: JR63871

End Date: 8/12/2022

Location: Newark, Delaware

Position Type: Support Services/Maintenance

Shift: Day Shift, Rotation Day/Evening/Morning

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Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare!

Primary Function:

ChristianaCare is looking for a full-time Service Assistant IV to deliver supplies, dietary tube feedings, patient care equipment, and code blue carts from Material Management's storeroom, and Equipment Storage Room to patient care areas upon request, in a manner that supports outstanding excellence and quality patient care. Handles the ordering and removal of specialty beds for patients at Christiana and Wilmington Hospitals.

Duties and Responsibilities:

  • Delivers supplies and patient care equipment to areas per stat beeper request from storeroom
  • Orders specialty beds from outside vendors, via phone call, for Christiana and Wilmington Hospitals
  • Acquires confirmation of delivery and follows up to ensure bed was received on the nursing unit within the specified time frame.
  • Cleans, Restocks, and Delivers Code Blue Carts per Code Blue Specifications, in a timely manner.
  • Cleans patient care equipment, per isolation and department standards.
  • Delivers stat and non-stat supplies from Christiana Hospital's storeroom to areas per faxed requisition or phone call every hour.
  • Retrieves broken equipment from all nursing units
  • Trouble shoots all broken patient care equipment, per Clinical Engineering Standards
  • Fills supply orders via pick ticket and with accurate documentation
  • Restocks warehouse with supplies accurately in appropriate bin locations
  • Handles supplies and equipment to ensure sterility and infection control
  • Maintains a neat and orderly equipment storage room.
  • Demonstrates compliance with Christiana Care and departmental policies and procedures including but not limited to safety, infection control, attendance and dress code.

Hours: 11:00pm - 7:30am includes working every other weekend and holiday

Education and Experience Requirements:

High School Diploma

Two (2) years of hospital experience or commiserate experience in material handling, equipment or tram operation, one (1) of which must have involved in working with patient care supplies and equipment.

Twelve months' experience working with patient care supplies and equipment is preferred or similar customer- oriented field.

An equivalent combination of education and work experience may be substituted.

Working Conditions:

Noise, dust and dirt environment. Possible precaution needed to prevent electric shock from tram and corrosive battery acids. Other hazardous gases and chemicals.

Physical Demands:

Frequent walking. lifting and placing of stock on shelves or in their designated locations within the warehouse. Frequent lifting of filled supply orders and delivery to requisitioned areas. Frequent pushing of carts from storeroom to patient care areas. Must be able to push supply carts on wheels, weighing up to 500 lbs. into nursing units.

Christianacare Offers:

  • Collaborative and team focused environment
  • Full Medical, Dental, Vision, Life Insurance, etc.
  • 403(b)
  • Generous paid time off
  • Incredible Work/Life benefits including annual membership to, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and phenomenal discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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Our Region

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?

We Serve Together

For the Love of Health

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