Service Assistant I - Environmental Services | Full-Time | Day Shift | Wilmington Hospital

Job Requisition #: JR67478

End Date: 6/3/2023

Location: Wilmington, Delaware

Position Type: Support Services/Maintenance

Shift: Day Shift, No Rotation

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Are you service oriented and interested in working for an organization passionate about love and excellence?

We are seeking a full-time Service Assistant I to maintain a clean and sanitary environment for patients, staff, and visitors at Christiana Care.

The work schedule for this position is 7:00am-3:30pm or 8:00am-4:30pm, includes working every other weekend and every other holiday.

This position is full time working 40 hours a week.

When you become an employee at ChristianaCare, you are joining a healthcare organization that was named Forbes 5th Best Health System to Work for in the U.S. for 2021!

Guided by our values of excellence and love, ChristianaCare offers:

Also, our Caregivers enjoy incredible Work/Life benefits including annual membership to, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors, hotels, rental cars, theme parks, shows, sporting events, movie tickers and much more!

Principal duties and responsibilities:

Maintains all patient, office, and ancillary areas of the hospital in a clean and sanitary condition.

Maintains all carts/equipment in a clean, orderly, and safe condition. Carts/equipment are not to be left unattended. Remove ALL empty boxes from carts/closets/floors all areas.

Maintains a clean/orderly appearance in all Environmental Services closets.

Maintains paper and soap supplies in all areas of the hospital.

Cleans/disinfects all precaution rooms in accordance with infection control policies/procedures.

Picks up trash in assigned areas and places in central location for bulk pick-up.

Answers Environmental Services texts/calls when assigned in a timely manner. Turn phones on immediately when clocked in for your shift and log into each app on the phone to be prepared to work.

Attends regularly scheduled inservice training programs given by the department.

Reports any maintenance problems or damages to Supervisor.

Maintains a helpful, productive attitude throughout the workday.

Picks up trash and soiled linen in assigned areas.

Removes needle/glove boxes, and soiled equipment from patient rooms and takes to soiled utility room.

Performs assigned work safely, adhering to established departmental safety rules and practices. Reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.

Education and experience requirements:

Two years of customer service.

High School diploma preferred.

Knowledge, skill, and ability requirements:

Knowledge of departmental policies and procedures.

Ability to read and write at a high school level.

Ability to understand and communicate.

Ability to maintain a high degree of personal hygiene.

Ability to maintain a courteous, service oriented helpful attitude throughout the workday.

Ability to work in a standing position and carry out normally assigned duties for the entire shift.

Ability to maintain confidentiality, especially regarding patients.

Ability to use PDA/Smart Phones for job assignments.

Special requirements:

Will utilize or need to access emails on computer intermittent organizational communication.

Physical demands:

Prolonged standing, walking, and lifting as required.

Working conditions:

Potential exposure to infectious disease unless special precautions are followed.

Safety Glasses must be worn at all times.

EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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Our Region

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?

We Serve Together

For the Love of Health

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