Service Assistant I - Patient Escort | Part-Time | Day Shift | Wilmington Hospital

Job Requisition #: JR68433

End Date: 9/30/2023

Location: Wilmington, Delaware

Position Type: Support Services/Maintenance

Shift: Day Shift, No Rotation

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Are you service oriented and interested in working for an organization passionate about love and excellence?
We are seeking a part-time Service Assistant I to transport patients to appropriate hospital areas via stretcher, wheelchair, beds, and specialized vehicles to/from patient care and clinical service areas as directed by dispatchers or schedulers.
This position is day shift working 8:00AM-4:30PM, also includes working every other weekend and every other holiday.
When you become an employee at ChristianaCare, you are joining a healthcare organization that was named Forbes 5th Best Health System to Work for in the U.S. for 2021!
Guided by our values of excellence and love, ChristianaCare offers:
  • Full medical, dental, vision, life insurance, etc.
  • Two retirement planning offerings, including 403(b) with company contributions
  • Generous paid time off with annual roll-over and opportunities to cash out
  • Tuition Assistance
  • Incredible Work/Life benefits including annual membership to, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!
Education and experience requirements:
  • Two years of customer service experience
  • High school diploma or equivalent preferred
  • An equivalent combination of education and experience may be substituted
  • Must be able to acquire BLS certification upon hire

Knowledge, skill, and ability requirements:
Knowledge of hospital departmental locations.
Knowledge of basic body mechanics.
Knowledge of basic computer skills (email, web education, timekeeping application)
Ability to learn departmental policies/procedures.
Ability to read and write at a high school level.
Ability to use Smart Phones for job assignments.
Ability to work in a standing position and walk for long periods of time for the duration of the shift.
Ability to maintain good public relations.
Ability to maintain a high degree of personal hygiene.
Ability to maintain a courteous, service oriented helpful attitude throughout the workday.
Ability to be sensitive to the needs of others.
Ability to transport patients on transport vehicles with equipment accessories effectively and safely.
Ability to maintain confidentiality, especially regarding patients.
Ability to exercise judgment and professionalism.
Ability to perform cardiopulmonary resuscitation.
Ability to follow written and oral instructions.
Ability to communicate orally.
Scope, purpose, and frequency of contacts:
Frequent contact with patients, patient families, nursing staff, clinical service staff, and departmental personnel in responding to requests for patient transportation and equipment needs.
Special requirements:
Must pass back evaluation examination.

Physical demands:
Continuous: standing or walking; pushing and/or pulling - often involving considerable weight; repetitive motion of fingers, hands, wrists, and/or elbows - often involving considerable weight.
Intermittent: bending &/or crouching; lifting and/or lowering - occasionally involving considerable weight.

Working conditions:
Frequent: Handwashing.
Intermittent exposure of skin to dilute cleaning agents.
Potential exposure to blood, bodily fluids, and infectious diseases.

Who We Are

Delivering health, not just health care is our promise to our community. Be a part of an organization that makes a difference in a BIG way by impacting the lives of each other and the communities we serve.
From the clinical providers to the logistical support, everyone is delivering a semblance of care in our community through their role. As an organization that puts patients first, anchoring ourselves in Love and Excellence, this delivery of care and commitment of being excellent today and even better tomorrow make us all caregivers here at ChristianaCare.

EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

event preview image

Fall in Love with Your New Career

Monday, September 25
9:00 a.m. – 6:00 p.m.

Christiana Hospital – Ammon Center
4755 Ogletown-Stanton Road
Newark, DE 19718

Learn more about opportunities at ChristianaCare at this in-person event.

Register Now
Fall in Love with Your New Career
event preview image

Fall in Love with Your New Career

Monday, September 25
9:00 a.m. – 6:00 p.m.

Christiana Hospital – Ammon Center
4755 Ogletown-Stanton Road
Newark, DE 19718

Learn more about opportunities at ChristianaCare at this in-person event.

Register Now
Fall in Love with Your New Career

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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Our Region

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?

We Serve Together

For the Love of Health

Apply Now