Service Leader - 3p-11:30p with rotating weekends and holidays

Job Requisition #: JR60278

End Date: 6/30/2022

Location: Elkton, Maryland

Position Type: Support Services/Maintenance

Shift: Evening Shift, Rotation Evening/Morning

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Job Summary:

Monitor and participate in routine manual work in cleaning and assist housekeeping staff.

Essential Job Responsibilities: - Responsibilities include performing routine cleaning of patient area (patient rooms, exam areas, etc;) as well as non-patient areas (offices, labs, restrooms, public areas). - Responsible for municipal/infectious waste/soiled linen removal and transportation. - May be required to perform laundry-related functions (soiled linen sorting, processing, folding, etc;) - Performs other duties as assigned by management. - Assists the department coordinator by monitoring the daily operations of the department and directing the hourly staff as necessary. - Ensure all Housekeeping and Laundry staff complies with company standards regarding dress and appearance. - Have a comprehensive knowledge of all areas of the Housekeeping Department. - Ensure that all team members are following appropriate safety procedures with regard to equipment and chemicals at all times and comply with Joint Commission regulations. - Ensure that all team members report for duty in a timely manner, and are issued with the relevant tools of the trade to carry out daily tasks. - Hand out all work assignments to each team member. Follow-up on tasks assigned to team members regarding job quality and efficiency. - Oversee training of new team members on assigned tasks, proper handling and use of chemicals and equipment as well as training on basic safety and standards. - Ensure that all operating inventories are accurate and timely ordering of supplies. - Prompt reporting of all repairs and maintenance, as well as followed-up on repair requests. - Liaise between staff /supervisors/ manager of the Housekeeping team. - This job requires employee to demonstrate initial and annual competencies to remain in the position.


Education: High school diploma or GED preferred.

Licenses / Certifications: None

Work Schedule: Full Time - Nights and every other weekend & rotating holidays

Physical Requirements: - Continuous standing / walking. - Frequent carrying / lifting, bending / squatting, pushing/pulling. - Occasional climbing, fingering of spray bottles. - Minimum 50 lb. lifting requirement. Performance Requirements: - Ability to follow department cleaning procedures. - Ability to work with minimal supervision and produce consistent quality work. - Ability to adapt to change in work assignments as required by department needs. - Ability to communicate effectively (verbal and written) with department staff and hospital customers (staff, patients, visitors) alike. - Must be professional at all times and strive to meet the department's customer satisfaction goals. - Knowledge of cleaning cart and supplies, washer and dryer, mop, broom, vacuum, cleaner, cleaning chemicals, typewriter. - Skills in training new staff members and the ability to delegate work assignments. - Should know emergency procedures. - Must be able to deal effectively and calmly with difficult people. - Must be able to work in a stressful environment with multiple priorities.

EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?

We Serve Together

For the Love of Health

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