Social Worker - Holloway Program

Job Requisition #: JR62435

End Date: 6/30/2022

Location: Smyrna, Delaware

Position Type: Case Management/Social Worker

Shift: Day Shift, No Rotation

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Christiana Care is looking for a fulltime Licensed Social Worker for the Holloway Community Program.

The Holloway Community Program at ChristianaCare was established in October of 1989. Since its inception, the Holloway Community Program has been the major care provider for people with HIV/AIDS throughout the state of Delaware.

The Holloway Community Program has a staff of 51 professionals, including five board-certified infectious-disease doctors, board-certified internal-medicine doctors, an OB/GYN provider, nurses and nurse practitioners, pharmacists, a psychiatrist and behavioral health consultants.

This position is a split position, rotating between the Smyrna and Georgetown offices.


To facilitate and coordinate care of patients (adolescent, adult & geriatric) infected with HIV, HCV and other infectious diseases.  Works to assist patients and their families to adjust to personal and environmental difficulties which predispose illness or interfere with medical care


  • Maintains a current knowledge base of HIV disease process.  Utilizes knowledge to appropriately assess patient needs, and implements or facilitates appropriate intervention.  Works appropriately with health care team to coordinate care on an outpatient basis
  • Evaluates and provides psychosocial support to patients and their families. 
  • Assists patients in accessing appropriate supportive services in the community
  • Maintains current knowledge of resources available to assist other health care providers and HIV program staff in coordination of care
  • Collaborates with DPH case managers and community agencies to provide a comprehensive continuum of patient care and to maximize utilization of available resources
  • Conducts financial screening for Ryan White, ADAP, ADAP co-pay services in keeping with established organizational and Division of Public Health policies.  Assists eligible patients in enrollment into Delaware Medicaid or private insurance through the ACA Marketplace.  Utilizes MAGI process to determine and document current FPL level.
  • Assists in recruitment of patients into clinical research protocols.  Assists with patient educational activities  Provides support to facilitate retention in protocols
  • Provides counseling to patients, families and significant others.  Functions as a representative of the HIV Community Program and Christiana Care Health Services, interfacing with appropriate community and professional agencies
  • Acts as a resource person and assists in educational efforts involving HIV, with particular emphasis on psychosocial aspects.  Precepts students at various levels as appropriate
  • Adheres to Christiana Care Health Services policy with regard to release of information, patient confidentiality and requests made by the news media.  Discerns when confidential information should be shared in order to facilitate a multidisciplinary health care practice
  • Documents and maintains records in an appropriate, timely fashion.  Demonstrates skill in providing documentation in current outpatient electronic medical record.
  • Demonstrates awareness of self-learning needs  Interfaces with resource people in order to provide expert client care and facilitate self-development.
  • Represents Christiana Care Health Services and the HIV Community Program in a positive, professional manner.
  • Assists in data collection, maintenance of patient records, and quality assurance monitors when appropriate.
  • Demonstrates skills and knowledge necessary to provide care appropriate to  adolescent, adult & geriatric, including knowledge of growth and development, the ability to obtain and interpret information to identify patient needs, and to provide the care needed.
  • Performs assigned work safely, adhering to established departmental safety rules and practices.  Reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.
  • Attends mandatory education programs annually Performs other related duties as required.


  • Bachelor's degree in Social Work
  • Licensed Bachelor in Social Work In Delaware
  • Demonstrated interest in HIV patient management


  • Knowledge of Social Work Theory and understanding and acceptance of Social Work Code of Ethics
  • Knowledge of HIV disease process including epidemiology, treatment modalities, and research protocols
  • Knowledge of Crises Intervention Theory
  • Knowledge of Human Behavior and Developmental/Life Cycle Theory
  • Knowledge of community resources, state and federal programs
  • Skill in oral and written communication
  • Skill in interpersonal relations
  • Ability to relate to people like and different from self
  • Ability to communicate effectively with physicians, staff, patients, families as well as community and volunteer agencies
  • Ability to act as a role model in the maintenance and protection of patient confidentiality
  • Ability to assess when information should be shared with health care providers in an effort to facilitate patient care
  • Ability to function as a member of an interdisciplinary team
  • Ability to learn and understand medical terminology
  • Ability to organize and prioritize work assignments, which may be extensive at times

EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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Why Delaware? Why Maryland?

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