Sr. Business Intelligence Data Analyst

Job Requisition #: JR63685

End Date: 9/3/2022

Location: Newark, Delaware

Position Type: IT & Technical Operations, Management/Executive, Professional

Shift: Day Shift, No Rotation

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ChristianaCare is searching for a Senior Business Intelligence Data Analyst to lead the data strategies of the Organizational Excellence (OE) Department, our system-wide performance improvement group.

The analyst will work collaboratively with the existing system data infrastructures and resources to develop reports that meet OE Department needs. In addition, the Analyst will deliver timely data that provides clarity and facilitates ongoing project and continuous improvement work.  Additionally, provides dashboard-reporting and advanced analytical offerings.

The ideal candidate should be highly proficient in data warehouse tools and technologies and have strong decision-making skills, excellent analytical and consulting skills.

Duties to include:

  • Takes lead responsibility for meeting the data and information needs of the OE Department including Ad-hoc and planned SQL reports.

  • Has a strong passion for learning and applying new technologies to solve problems.  Experience with Robotic Process Automation and software programming is a plus. 

  • Plays a lead role in helping automate key business processes using business intelligence (BI) methods and software technologies to reduce waste and improve quality and accuracy of data. Design scalable and maintainable BI applications to meet the OE business objectives.

  • Extracts data and creates reports using SQL, SSIS from multiple databases and servers

  • Routinely recommends improvements in processes and procedures to ensure efficient consumption and application of data.

  • Design, direct and execute changes to existing models and create new data models for the OE Department in conjunction with Center for Strategic Information Management and data marts dependent on the Enterprise Data Schema and any required data staging.

  • Work with other team members and departments within the organization to implement performance related changes as needed.

  • Experience and knowledge with relevant data architecture deliverables (data models, data dictionary, source analysis, source to target maps design for reports, interfaces and functional dashboards or other outputs).


  • Bachelor's degree in computer science, data management or engineering or other relevant education. Masters is preferred. An equivalent combination of education and experience may be substituted.

  • Minimum of 7-10 years' experience.

  • Experience with RDBMS tools and working with clinical databases managing large volumes of data in a SAS and / or SQL Server environment.

  • Experience with data access requirements for client dashboard reporting, preferably with working knowledge of some dashboard reporting platforms, such as Tableau, PowerBI, ClickView, Business Objects or other tools.

  • Experience in working with Analysts in research, reporting and modeling environments that leverage tools, such as, R, Minitab, SAS or SPSS.

  • Extensive experience in the design and creation of conceptual, logical, and physical data models through use of a data modeling tools.

  • Familiarity with Data Warehouse life cycles and agile development methodology. 

When you become an employee at ChristianaCare, you are joining a robust healthcare organization that truly cares about their patients and their caregivers. For the second consecutive year, Forbes magazine has ranked ChristianaCare as one of the best large health systems to work for in the United States! Guided by excellence and love, our Caregivers enjoy a multitude of employee benefits that include:

Christiana Care Offers:

  • Robust benefit package including full medical, dental and vision

  • 403(b) with a company match

  • Generous paid time off

  • Incredible Work/Life benefits including annual membership to, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

About Us

Headquartered in Wilmington, Delaware, ChristianaCare is one of the country's most dynamic health care organizations, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. ChristianaCare includes an extensive network of outpatient services, home health care, urgent care centers, three hospitals (1,299 beds), a free-standing emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women's health. It also includes the pioneering Gene Editing Institute and was rated by IDG Computerworld as one of the nation's Best Places to Work in IT. ChristianaCare is a nonprofit teaching health system with more than 260 residents and fellows. It is continually ranked by U.S. News & World Report as a Best Hospital. With the unique CareVio data-powered care coordination service and a focus on population health and value-based care, ChristianaCare is shaping the future of health care.

EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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Our Region

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?

We Serve Together

For the Love of Health

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