Sr. Communications Manager (Media Relations)

Job Requisition #: JR71381

End Date: 3/11/2024

Location: Wilmington, Delaware

Position Type: Professional

Shift: Day Shift, No Rotation

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Are you an experienced healthcare communications professional who is looking to make a positive difference in the community?

ChristianaCare is one of the country's most dynamic healthcare organizations, centered on improving health and making high-quality health care more accessible, affordable and equitable throughout the communities it serves. ChristianaCare includes an extensive network of outpatient services, home health care, urgent care centers, three hospitals (1,299 beds), a free-standing emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care, and women's health. ChristianaCare is a nonprofit teaching health system with more than 260 residents and fellows. It is continually ranked among the nation's top hospitals for quality and patient safety. With its unique CareVio data-powered care coordination service and a focus on population health and value-based care, ChristianaCare is shaping the future of health care.

ChristianaCare Offers

  • Full Medical, Dental, Vision, Life Insurance, etc.
  • Two retirement planning offerings, including 403(b) with company contributions.
  • Generous paid time off with annual roll-over and opportunities to cash out.
  • 12-week paid parental leave.
  • Incredible work/life benefits including annual membership to, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

About this Position

ChristianaCare is searching for a Senior Communications Manager who specializes in media relations and will act as the primary media relations officer for ChristianaCare. This position is primarily responsible for managing and coordinating ChristianaCare's media relations activities and experts database = while working collaboratively with other members of the communications and media relations team and the Director of Communications. This role is an exciting opportunity for a communications and public relations professional to make a meaningful impact on the community and on the reputation of a nonprofit health system while ensuring transparent and effective communication.

Key Responsibilities:

  • Media Relations: As the lead member of ChristianaCare's media relations team, manages ChristianaCare's overall media relations program, coordinating with internal and external partners to maintain positive relationships with local and national media and ensuring consistent, efficient management of media requests and proactive communications to the media. Generates regular media monitoring and public relations impact reports, and uses data to guide continuous improvement. Provides media training to ChristianaCare subject matter experts and prepares spokespersons for media interviews.
  • Experts Database: Manages ChristianaCare's media experts database, connecting and supporting subject matter experts in engaging with the media and the community.
  • Communications Planning and Message Development: Crafts clear, accurate, strategic communications plans and messaging that aligns with ChristianaCare's values and mission, ensuring consistency across all communication channels.
  • Stakeholder Engagement: Collaborates and maintains relationships with internal and external stakeholders, including ChristianaCare leadership, medical staff and employees, health care partners, public officials, media and the community, to ensure effective communication and appropriate transparency.

Minimum requirements include.....

  • Bachelor's Degree and minimum 10 years of public relations experience, with a demonstrated ability to write and successfully execute multi-facetted communications plans. Candidates with a degree in public relations or communications are preferred.
  • Experience in media relations, issues management and crisis/emergency communications.
  • Experience in health care communications, including internal communications, physician communications, public relations and social media.
  • Experience in developing and executing strategic communications plans.
  • Experience in writing and editing news and features content, press releases, speeches, presentations, website and social media content.

EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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Our Region

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?

We Serve Together

For the Love of Health

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