Sr Health Record Clerk

Job Requisition #: JR56067

End Date: 4/13/2021

Location: Newark, Delaware

Position Type: Clerical/Administrative/Billing

Shift: Day Shift, No Rotation

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ChristianaCare is looking for a Sr Health Record Clerk to join its team. To maintain and prepare electronic medical records ensuring medical records are accurate for patient care.


  • Responsible to have Physician schedules checked daily to prepare for office visits. Charts are prepped and available 3 days in advance of scheduled visit.
  • Retrieve medical records from various sources ensure electronic health records chart is complete to support patient visits and care.
  • Utilize electronic EMR system to review orders, scan records and format correctly into patient chart.
  • Prepares medical records according to department policies verifying correct patient identification on each document scanned  following department guidelines for scanning records to ensure the chart is accurate and complete
  • Retrieve  information from outside sources to support patient care
  • Maintain current logins for specific website to use for patient care ie, DHIN, Labcorp, Quest.
  • Process requests from outside parties communicating with patients and outside facilities as needed to ensure timely completion of requests.
  • Performs quality control on scanned medical record information following guidelines maintaining QA folders appropriately per protocol
  • Answers phones in a timely manner using appropriate business language
  • Utilize office machines such as fax, scanner, computer
  • Performs other related duties as required


  • High school diploma or equivalent. Experience in a medical office setting preferred.
  • An equivalent combination of education and experience may be substituted.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located on the I-95 corridor between Philadelphia and Washington, D.C., our location provides easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

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We Serve Together

For the Love of Health

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