Supply Chain Associate Systems Analyst

Job Requisition #: JR59276

End Date: 6/30/2022

Location: Wilmington, Delaware

Position Type: IT & Technical Operations

Shift: Day Shift, No Rotation

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Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare!

PRIMARY FUNCTION:

The Supply Chain Associate Systems Analyst is responsible for providing introductory level support related to the SCM software applications, the corresponding data and utilized hardware.  The support includes, but is not limited to, acting as backup for Material Management Data Specialist, providing first level support to the Supply Chain caregivers with application and hardware related questions, staff training and participating as a team member on Supply Chain project initiatives. 

PRINCIPAL DUTIES AND RESPONSIBILITIES:   

  • Serves to support caregivers by maintaining SCM application data including back up for the Materials Management Data Specialist.  Data includes but is not limited to Item Master, Suppliers, Spend Categories, EDI and other code reference files.
  • Provides basic or first level support of SCM software applications, data, user access and permissions, testing, integrations and reporting.
  • Maintains reference data, configures business processes and other tasks related to SCM and corresponding software and databases.
  • Participates as team member with corresponding systems analysis and application support responsibilities for SCM related projects.
  • Participates as a team member in the preparation, testing and implementation of SCM related systems, system enhancements and system upgrades.
  • Participates in preparing user requirements and other technical specifications for SCM related work, systems functions and processes.
  • Tracks, researches and tests potential fixes, enhancements or solutions to existing SCM related issues.
  • Handles the SCM related hardware including but not limited to dealing with the vendors on hardware repairs, supporting internal caregivers with hardware such as printers, computers, tablets and handhelds.
  • Provides regular status updates on open issues, requests and projects.
  • Collaborates with other departments like IT, SST and Service Line Managers to implement fixes, enhancements, integrations, solutions and projects in support of SCM operations and priorities.
  • Assists in documenting fixes, enhancements and solutions. Documentation to include initial problem, detail of fixes, enhancements, processes and/or solutions which include any system configuration, testing, access permissions, reporting, analysis and ongoing support responsibilities
  • Actively seeks out system and process improvements to increase performance and productivity and reduce expenses.
  • Assists in development of training documents, preparation, training and communication related to training of basic data, software functionality, system tasks, business processes and reporting.
  • Maintains effective and service-oriented relationships with departmental and organizational level caregivers.
  • Performs assigned work safely, adhering to established departmental safety rules and practices and reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.

EDUCATION AND EXPERIENCE REQUIREMENTS:

  • Bachelor's degree or equivalent preferred
  • 1-2 years of experience within Supply Chain area required; hospital or healthcare SCM experience preferred
  • 1-2 years of support of SCM applications, data and/or reporting preferred
  • An equivalent combination of education and experience may be substituted

KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS:

  • Knowledge of Supply Chain operations
  • Skill in use of keyboard, computer, peripherals (printers, scanners, mobile devices) and other equipment used in Supply Chain operations
  • Ability to perform basic troubleshooting of issues with computer software and hardware
  • Ability to analyze routine problems and present available options for resolving in manner that technical and non-technical staff can understand
  • Effective organization skills and attention to detail
  • Effective oral and written communication skills
  • Effective presentation skills desired
  • Ability to partner with SCM team members in implementing overall strategy initiatives and post implementation support

ChristianaCare Offers:

  • Full Medical, Dental, Vision, Life Insurance, etc.
  • Two retirement planning offerings, including 403(b) with company contributions
  • Generous paid time off with annual roll-over and opportunities to cash out
  • 12 week paid parental leave
  • Tuition assistance
  • Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

#LI-CD1

EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.


UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.

Benefits

ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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Our Region

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?
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We Serve Together

For the Love of Health

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