Supply Chain Systems Analyst

Job Requisition #: JR70422

End Date: 12/25/2023

Location: Wilmington, Delaware

Position Type: Professional

Shift: Day Shift, No Rotation

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Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare!

ChristianaCare, with Hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of "America's Best Hospitals" by U.S. News & World Report, we have an excess of 1,100 beds between our hospitals and are committed to providing the best patient care in the region. We are proud to that Christiana Hospital, Wilmington Hospital, our Ambulatory Services, and HomeHealth have all received ANCC Magnet Recognition®


The Supply Chain Systems Analyst is responsible for supporting the Supply Chain and Warehouse Management software application functions, data sources, user access and permissions, testing, integrations, reporting and analytics.  The support includes, but is not limited to, working with Supply Chain leadership to identify requirements and develop effective solutions to meet these requirements following standard implementation testing and deployment guidelines. 


  • Support Supply Chain and Warehouse Management software applications:
    • configure systems
    • configure business processes
    • configure user security and permissions
    • develop reports (reports, exports, dashboards, KPIs, etc.)
    • research system related issues
    • implement system enhancements and fixes
  • Collaborates with customers:
    • on new system enhancements and fixes
    • on project prioritization and schedule
  • Develops comprehensive project plans with well-defined activities, milestones and timelines to be shared with departmental leadership, partner departments and project team members
  • Implements agreed upon enhancements and solutions following standard project implementation guidelines, testing and deployment standards
  • Provides regular status updates on open issues, requests and projects
  • Coordinates and participates in the execution of user acceptance testing for fixes, enhancements and upgrades
  • Actively seeks out system and process improvements to increase performance and productivity and reduce expenses
  • Leads and/or participates in project teams to implement new software solutions or processes
  • Trains users on new data, software, tasks, processes, reporting and analysis
  • Learns and applies business, technical and software knowledge while sharing with department users
  • Maintains effective and service-oriented relationships with departmental and organizational level caregivers


  • Bachelor's degree or equivalent required
  • 3-4 years proven experience in Warehouse Management operations
  • 3-4 years support of Warehouse Management software applications, databases and reporting required


  • Knowledge of the full spectrum of Supply Chain (from procurement through inventory management) operations and best practices
  • Knowledge of data, data flows, data transfers, query and other tools used to generate effective data analysis from multiple complex systems
  • Ability to thoroughly analyze complex problems and present available options for resolving in manner that technical and non-technical staff can understand
  • Excellent organization skills and attention to detail
  • Effective oral and written communication skills
  • Effective presentation skills desired
  • Ability to partner with SCM team members in implementing overall strategy initiatives and post implementation support

ChristianaCare Offers:

  • Full Medical, Dental, Vision, Life Insurance, etc.
  • Two retirement planning offerings, including 403(b) with company contributions
  • Generous paid time off with annual roll-over and opportunities to cash out
  • 12 week paid parental leave
  • Tuition assistance
  • Incredible Work/Life benefits including annual membership to, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

Delaware Photo
Our Region

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?

We Serve Together

For the Love of Health

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