Technician III - Helen F. Graham Center

Job Requisition #: JR62964

End Date: 7/1/2022

Location: Newark, Delaware

Position Type: Technician (Clinical)

Shift: Day Shift, No Rotation

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Primary function:

  • To perform duties alongside of the technologists and radiology nurses.  Provide patient care and assist technical staff with imaging procedures.

Principal duties and responsibilities:

  • Assist with escorting of patients to and from imaging departments.
  • Prepare imaging rooms for procedures, ability to turn around rooms for high volume needs.
  • Answer and respond to route calls in a busy environment.
  • Ability to maintain a clean work environment.
  • Ordering of supplies for imaging department.
  • Ability to use imaging supported software, including but not limited to Power Chart, Sorian, PACS, and other Cerner products.
  • Requests and obtains medical records in preparation for patient's exams.
  • Push previous CCHS studies to PACS for radiologist review.
  • Responds to requests for urgent or emergency cases while working with the technologists.
  • Operates computer systems and office equipment in a safe manner.
  • Interacts for solution of "routine problems" as they may occur to achieve customer satisfaction.
  • Interacts with patient, family members, physicians, and staff in a courteous and professional manner.
  • Performs assigned work safely, adhering to established departmental safety rules and practices.
  • Reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.
  • Performs other related duties as required.


  • Daily contact with patients, family members, visitors, employees, medical staff, volunteers, and students.

Direction/supervision of others:


Direction/supervision received:

  • Administrative Director
  • Operations Manager
  • Imaging Supervisor
  • Senior Technologists

Education and experience requirements:

  • High school graduate or equivalent.
  • Two years related to medical environment experience.
  • An equivalent combination of education and experience may be substituted.

Knowledge, skill, and ability requirements:

  • Knowledge of hospital and/or office radiology, clerical procedures/functions including related equipment use and operation.
  • Knowledge of computer support software.
  • Knowledge of clerical duties and techniques.
  • Knowledge of office equipment and machines.
  • Knowledge of criteria for safe scheduling parameters (MRI Hazards).
  • Knowledge of Medical Terminology.
  • Ability to plan, organize, and handle various tasks simultaneously.
  • Ability to function independently, set work schedule and short-term goals to maximize productivity.
  • Ability to establish and maintain superior quality customer relations with patients, patients' families, Christiana Care staff, visitors, insurance companies, physicians, and the general public.

Special Requirements:

  • American Heart Association/American Red Cross BLS Certification

Physical demands:

Ability to stand, walk, sit, bend, lift, push, pull, carry, reach, twist, handle, stoop, climb, as per unit-based Physical Demands Checklist.

Working Hours:

40Hrs Weekly/80Hrs Bi-Weekly

Day Shift 8:30AM-5PM

Evening, Weekend, and Holidays as needed

Location: Newark, Delaware

Helen F. Graham Breast Center

Working conditions:

Frequent exposure to biological elements with occasional exposure to chemical and environmental elements, as per unit-based Physical Demands Checklist.

  • Busy, fast pace medical environment
  • Walking to multiple imaging locations for assistance
  • Occasional prolonged sitting and long stretches of time on

When you become an employee at ChristianaCare, you are joining a healthcare organization that was named Forbes 5th Best Health System to Work for in the U.S. for 2021! Guided by excellence and love, our Caregivers enjoy many employee benefits such as

  • work-life balance
  • competitive pay and benefits
  • generous paid time off
  • 403(b) with a company match
  • diverse and inclusive culture

EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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Our Region

A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located between Philadelphia and Washington, D.C., our locations provide easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

Why Delaware? Why Maryland?

We Serve Together

For the Love of Health

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