Virtual RN/Case Manager II

Job Requisition #: JR57677

End Date: 7/31/2021

Location: Wilmington, Delaware

Position Type: Case Management/Social Worker, Nursing

Shift: Day Shift, Rotation Day/Evening/Morning

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The digital RN cares for patients virtually within the scope of the nursing practice license.  Leveraging a variety of technology tools and software, the digital RN is responsible for the clinical monitoring and care for the patient including, but not limited to:  clinical assessment, evaluation of clinical information that is being monitored and collected from patients, managing clinical protocols, assessing psychosocial needs, recommending services for the patient to the provider (i.e home health, DME, rehab services), creating collaborative care plans, performing case management functions and escalating clinical concerns to a provider in accordance with established protocols.

***Please note the hours of operation will be 7:00am -8:00pm, with a weekend rotation required.  There will be 2 shifts:  7:00am-3:30pm and 11:30am to 8:00pm***


  • Demonstrates knowledge and skills necessary to provide care appropriate to pediatric and adult patients, including the ability to obtain and interpret information to identify patient needs and care needed

  • Collaborates with the Patient Digital Ambassador (PDA) to monitor clinical dashboards and real-time clinical biometrics

  • Performs case management functions including, but not limited to:  assessing for clinical and psychosocial needs, identifying the need for home healthcare, rehab services (PT, OT, Speech, ect), assisting with financial applications, including Medicaid, identifying and assisting with the need for guardianship.

  • Ensures timely setup of ordered services - home health, DME, rehab services

  • Performs Transitional Care Management Interactive Calls

  • Helps patients and families to navigate the health system to receive necessary care

  • Facilitates communication amongst providers, including scheduling huddles to discuss patient situations when necessary

  • Provides Care Coordination and Care management as appropriate

  • Functions as a liaison between patients, physicians and staff to provide accurate communication


  • Graduate of an accredited school of Nursing; BSN within 3 years of hire

  • RN license or eligible for licensure in the state Delaware/Maryland, New Jersey and Pennsylvania

  • Two years' experience as an RN, primary care experience preferred

  • Certification in Case Management through the Commission for Case Management (CCM) within 18 months of eligibility is required.

Why do WE offer careers full of possibilities?

For the Love of Health.

Inclusion & Diversity

At ChristianaCare, we’re committed to treating everyone with dignity and respect. We believe in a safe, inclusive work environment that fosters collaboration between caregivers from all walks of life. We know that each unique viewpoint is vital in delivering high-quality, safe patient care to everyone who walks through our doors. Our policies, benefits, hiring practices, employee resource groups, and corporate citizenship demonstrate our commitment to inclusion and diversity throughout our system.

Why do we embrace inclusion and diversity? For the Love of Health.

Our Values

We serve together in Love and Excellence. Our unique values, Love and Excellence are bold and powerful, and they are the reason why working for ChristianaCare is special. The behaviors associated with our values guide how caregivers interact with everyone they work with and make for an exceptional work experience. We believe that when you lead with Love, Excellence is inevitable.


ChristianaCare’s comprehensive total rewards package is one of the most competitive in the region. We are proud to offer excellent benefits that reflect the organization’s commitment to being exceptional today and even better tomorrow.

At ChristianaCare, we provide access to high-quality and affordable benefits designed to meet our caregivers where they are. You can tailor your benefits to meet your needs now and adjust them as your priorities change.

Take advantage of ChristianaCare’s wide-ranging benefit offerings from supporting optimal health through medical, prescription, dental and vision coverage to valuable wellness and work/life programs, which include paid parental leave, coverage for infertility and assisted reproductive technologies, an employer-funded short-term disability program, and more.

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A Great Place To Live

Our region offers a diversity of cultures, lifestyles, sports and entertainment events, housing options and educational opportunities. Located on the I-95 corridor between Philadelphia and Washington, D.C., our location provides easy access to two international airports, employment opportunities in a tri-state area, and proximity to some of the nation's top universities and colleges, as well as beaches in MD, DE and NJ!

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We Serve Together

For the Love of Health

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